Privacy Policy

Last updated: August 1, 2026

1. Information We Collect

We collect the following types of information:

  • Account data: Email, display name, and avatar.
  • Usage data: Generation history, prompts (encrypted), and analytics events.
  • Payment data: Processed by Stripe. We never store your card details.
  • Uploaded images: Stored privately with signed URLs. Never used for model training.

2. How We Use Your Data

We use your data to:

  • Provide AI image generation and editing services.
  • Maintain your generation history and credit balance.
  • Process payments through Stripe.
  • Improve our services through aggregated analytics.
  • Send service notifications and updates.

3. Image Storage and Retention

Your uploaded and generated images are stored privately. We use short-lived signed URLs for access. Retention periods:

  • Guest temporary uploads: 24 hours after processing.
  • Registered user uploads: 30 days or until deletion.
  • Generated results: Retained while your account is active.
  • Deleted items: Soft-deleted for 7 days, then permanently removed.

4. Data Sharing

We do not sell your data. We share data only with:

  • AI model providers (prompts and images for processing only).
  • Stripe (for payment processing).
  • Cloud infrastructure providers (for storage and computing).
  • Analytics providers (aggregated, non-identifying data only).

5. Your Rights

You have the right to:

  • Access your personal data.
  • Export your generation history and data.
  • Delete your account and all associated data.
  • Opt out of analytics tracking.
  • Request data correction.

6. Contact

For privacy questions or requests, contact us at privacy@visualmint.ai.